Canvas System Status

Source: http://status.instructure.com

Canvas Page Errors

Apr 18, 12:40 MDT
Resolved - Some users may receive page errors while accessing Canvas content.

Canvas Page Errors

Apr 18, 09:44 MDT
Resolved - This incident has been resolved.

Apr 18, 09:39 MDT
Investigating - Some users may receive page errors while accessing Canvas content.

Canvas Page Errors

Apr 13, 09:30 MDT
Resolved - There was a networking issue between AWS and Canvas that impacted our servers. This may have resulted in some users receiving page errors for a short period while accessing Canvas content, for example, quizzes. At this time there have been no new reports and our connection with AWS appears to have been resolved.

Canvas Page Errors

Apr 12, 02:30 MDT
Resolved - There was a networking issue between AWS and Canvas that impacted our servers. This may have resulted in some users receiving page errors for a short period while accessing Canvas content, for example, quizzes. At this time there have been no new reports and our connection with AWS appears to have been resolved.

Canvas users hosted in the IAD region are seeing an incorrect theme when accessing Canvas

Apr 7, 14:10 MDT
Resolved - This incident has been resolved.

Apr 7, 13:43 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 7, 13:43 MDT
Investigating - Our team is currently investigating an issue where users are seeing incorrect themes when accessing their Canvas accounts.

Canvas Page Errors

Apr 7, 13:36 MDT
Resolved - Some users hosted in the IAD region may have experienced page errors. Our Devops team was able to rollback a change and restore access to pages in Canvas.

Some users are experiencing long load times or page time outs when accessing Canvas. This is happening in the EMEA region

Apr 7, 13:29 MDT
Resolved - This incident has been resolved.

Apr 7, 13:21 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 7, 13:15 MDT
Identified - The issue has been identified and a fix is being implemented.

Apr 7, 13:13 MDT
Investigating - We are currently investigating this issue.

A small amount of Canvas users are experiencing long load times or page time outs when accessing Canvas.

Apr 7, 09:18 MDT
Resolved - This incident has been resolved.

Apr 7, 09:12 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 7, 09:10 MDT
Investigating - We are currently investigating this issue.

Long Load Times

Apr 7, 07:31 MDT
Resolved - This incident has been resolved.

Apr 7, 07:12 MDT
Investigating - A small group of users are experiencing long load times or experiencing page errors in the IAD region

Canvas Page Errors

Apr 5, 07:17 MDT
Resolved - This incident has been resolved.

Apr 5, 06:51 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 5, 06:44 MDT
Identified - The issue has been identified and a fix is being implemented.

Apr 5, 06:43 MDT
Investigating - Some Customers on the SYD region are experiencing page errors when accessing Canvas. Our devops team is aware and is investigating the situation.

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