Canvas System Status

Source: http://status.instructure.com

Canvas Page Errors

Aug 22, 12:00 MDT
Resolved - Some users were experiencing page time out errors caused by long page loads. This was occurring in Canvas.

Microsoft Teams is currently experiencing an outage.

Aug 22, 10:21 MDT
Resolved - This incident has been resolved.

Aug 22, 10:00 MDT
Identified - Users are experiencing issues when attempting to use the Microsoft Teams integration. This is occurring in Canvas. We will update this status as we have additional information.

Some SYD users are receiving 'heavy load' error mesages when loading Canvas

Aug 10, 19:21 MDT
Resolved - This incident has been resolved.

Aug 10, 19:16 MDT
Update - We are continuing to work on a fix for this issue.

Aug 10, 18:44 MDT
Identified - The issue has been identified and a fix is being implemented.

Aug 10, 18:40 MDT
Investigating - We are currently investigating this issue.

Unable to log in to Elevate Data Quality

Aug 3, 08:29 MDT
Monitoring - A fix has been implemented and we are monitoring the issue.

Aug 3, 07:45 MDT
Investigating - Elevate users are receiving an error message after logging in to Elevate Data Quality.

We are currently investigating the issue.

Some users in PDX region may be getting page errors when accessing New Quizzes

Jul 29, 02:25 MDT
Resolved - This incident has been resolved.

Jul 29, 02:20 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jul 29, 01:51 MDT
Identified - The issue has been identified and a fix is being implemented.

Jul 29, 00:48 MDT
Update - We are continuing to investigate this issue.

Jul 29, 00:44 MDT
Investigating - We are currently investigating this issue.

A small number of users may be receiving 504 errors when attempting to access Canvas

Jul 13, 17:09 MDT
Resolved - This issue has been resolved.

Jul 13, 16:55 MDT
Investigating - We are currently investigating this issue and will provide updates as they become available.

New Quizzes may be down for users in the SYD region

Jul 4, 19:11 MDT
Investigating - We received reports that some users were encountering errors when accessing New Quizzes in your region. Our DevOps team is currently investigating in order to implement a fix.

Small number of clients may be receiving a 504 error when attempting to access Canvas.

Jul 4, 10:01 MDT
Resolved - This incident has been resolved.

Jul 4, 08:59 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jul 4, 08:40 MDT
Investigating - We are currently investigating this issue.

Some Catalog users in the DUB region may have experienced 504 errors

Jul 1, 11:15 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Some users may be receiving a 500 errors when trying to access Canvas.

Jun 28, 23:17 MDT
Resolved - This incident has been resolved.

Jun 28, 23:14 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jun 28, 23:14 MDT
Investigating - We are currently investigating this issue.

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