Canvas System Status

Source: http://status.instructure.com

Increased Error messages from Amazon Web Services (AWS)

Nov 25, 08:22 MST
Investigating - We have been made aware of a larger than normal amount of error messages being returned from requests that are being processed through Amazon Web Services (AWS) and we are currently working with our partners to identify and resolve these issues. Currently this has been mostly in attempts to access New Quizzes but is not limited to that feature of Canvas.

A subset of users are experiencing long load times or error messages when accessing Canvas

Nov 24, 09:53 MST
Resolved - This incident has been resolved.

Nov 24, 09:43 MST
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 24, 09:37 MST
Investigating - A subset users are experiencing long load times or error messages when accessing Canvas. Our DevOps team are currently investigating the cause, we'll provide an update shortly.

Some users are experiencing long load times or error messages when accessing Canvas.

Nov 20, 09:09 MST
Resolved - This incident has been resolved.

Nov 20, 09:05 MST
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 20, 08:54 MST
Identified - The issue has been identified and a fix is being implemented.

A small subset of users were experiencing slow load times or page errors between 9:19am MST and 9:22 MST

Nov 17, 09:30 MST
Resolved - A small subset of users were experiencing slow load times or page errors between 9:19am MST and 9:22 MST. Our DevOps team were able to identify and resolve the issue, and Canvas has resumed normal operational parameters. We apologize for the inconvenience this may have caused.

A subset of users are experiencing long load times or error messages when accessing Canvas

Nov 14, 20:45 MST
Resolved - This incident has been resolved.

Nov 14, 20:33 MST
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 14, 20:20 MST
Investigating - A small subset of users are experiencing long load times or error messages when accessing Canvas. Our DevOps team are currently investigating the issue, we'll provide an update shortly.

Some users are experiencing long load times or error messages when accessing Canvas.

Nov 13, 01:32 MST
Resolved - This incident has been resolved.

Nov 13, 01:29 MST
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 13, 01:27 MST
Identified - The issue has been identified and a fix is being implemented.

Nov 13, 01:20 MST
Investigating - We are currently investigating this issue.

A small amount of users are experiencing long load times or error messages when accessing Canvas.

Nov 9, 11:24 MST
Resolved - This incident has been resolved.

Nov 9, 11:08 MST
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 9, 11:03 MST
Investigating - We are currently investigating this issue.

A small subset of users are experiencing long load times or error messages when accessing Canvas.

Nov 9, 05:17 MST
Resolved - This incident has been resolved.

Nov 9, 05:12 MST
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 9, 05:11 MST
Identified - The issue has been identified and a fix is being implemented.

Nov 9, 05:08 MST
Investigating - We are currently investigating this issue.

Some users are experiencing long load times when accessing Canvas.

Nov 7, 18:55 MST
Resolved - Our Devops team was able to fix this issue quickly and Canvas is now fully functional. We apologize for the inconvenience this has caused, and appreciate your patience.

Nov 7, 18:51 MST
Investigating - We are currently investigating this issue.

Some users are experiencing long load times or slowness when accessing Canvas

Nov 6, 16:13 MST
Resolved - Our Devops team was able to fix this issue quickly and Canvas is now fully functional.

Nov 6, 16:10 MST
Investigating - We are currently investigating this issue.

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