Yale Poorvu Center Support

Poorvu Center, Educational Technology Team (Monday-Friday 8:00am - 5:00pm ET)

Email canvas@yale.edu for assistance with Canvas and all of the external applications and tools integrated with the learning management system.

The Poorvu Center’s Educational Technology team is making same day appointments available to faculty, teaching fellows / assistants, and staff for immediate consultation and assistance with teaching and learning in Canvas. Please use our Calendly link to select either a 15, 30, or 45-minute consultation over Zoom.

Schedule Canvas Support

As part of the Office of the Provost, the Poorvu Center works with faculty to enable equitable and engaged teaching. The Center values research-based decisions and offers programs, funding, consultations, observations, support, and digital resources designed for faculty at Yale.

Request a Consultation

Login Support?

Reference our Account Access documentation for guidance on logging into Canvas @ Yale.

View Documentation

Vendor Live Support (24/7)

  • Log into Canvas and click the “Help” button in the left side global navigation menu to access the faculty hotline number and online chat links.

Vendor Help Guides

Search the Canvas @ Yale Help Guides

How can we help? Visit our Canvas Guides for in depth how-tos and information on Canvas use for courses.

Canvas @ Yale Help (link is external)

Canvas Instructor Documentation

  • Course Creation Timing

    Each semester academic Canvas course sites are created once the course data is completed by registrars. 

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  • Course Roles & Permissions

    Canvas @ Yale supports differentiated roles to control access and permissions of users in a course.

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  • Expanded Course Description

    The Expanded Course Description is added to the Syllabus tool in Canvas to facilitate student access to additional information during registration.

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  • Instructional Tools

    Canvas @ Yale supports many external and internal applications that are integrated into Canvas to support and improve teaching and learning.

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  • Non-Academic Course Site Alternatives

    Depending on your needs, there are other solutions that may better suit your situation than using Canvas for a non-academic course site.

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  • Teaching with Canvas

    Canvas lets you manage your course files, communication, and users. Learn more about how to leverage Canvas and your course settings effectively.

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  • Types of Canvas Sites

    Canvas is used for many different programs, events, and purposes at Yale. Learn more about the types of Canvas course sites available.

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Canvas Administrators Documentation

Canvas Student Documentation