Canvas Admin Access
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Learn more about the Canvas admin access process. Jump to a section for more information.
Canvas Administrators
University roles such as registrars or LMS support staff may necessitate admin access within Canvas @ Yale. Canvas admin access is provided on an as needed basis at a level best suited to meet a user’s responsibilities. To ensure our admins understand how to use admin permissions appropriately, all users requesting admin access must complete a tutorial and acknowledge both a FERPA Agreement and Acceptable Use Policy.
Note: Only Designated Requestors may submit a Canvas Admin Access Request form.
Eligibility
In order to protect the integrity of Canvas, which houses course content and student data, only certain users are eligible to gain admin access.
| Candidates Eligible for Admin Access | Restricted Eligibility via Alternate Accounts | Candidates not Eligible for Admin Access |
|---|---|---|
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For more information on Canvas Admin Access or if you have an admin access issue not outlined here, please contact askpoorvucenter@yale.edu.
Please Note
This access is not for staff who are supporting a few selected courses / faculty, or for individuals who are currently enrolled in degree programs at Yale. If you are only supporting a single faculty member with just a few courses, you should instead ask the instructor to add you to their course site with the TA or Guest Instructor role.
Requesting New / Modified / Removed Admin Access
To ensure that admin access in Canvas is provided to those who need it, only a Designated Requester can submit a Canvas admin access request for other users to be added as an admin, have their admin access modified, or request their removal as an admin.
Designated Requesters are individuals in a department / school who are provided the ability to request Canvas admin access changes on behalf of another user. These requests are submitted via the Canvas Admin Access Request form and are processed by the Poorvu Center’s Educational Technology team.
Designated Requesters must:
- Fully vet requested admin users to ensure that they are appropriate candidates for admin level access in Canvas prior to submitting a request.
- Follow up with requested users to ensure that they meet the admin access requirements before their request expires.
- Submit Canvas admin requests to remove any user (including yourself) who has left the department, changed roles, or have left the university.
- Submit Canvas admin requests to change a user’s level of access if their role changes within a department or unit and they now need higher or lower Canvas admin permissions.
- Confirm continued access for previously requested admin level users as a part of periodic Canvas admin audits.
Timeline
New prospective Canvas admins will have two week from when the request is initiated to complete all of the requirements. Incomplete requests will be canceled and a Designated Requester will need to submit a new Canvas Admin Access Request form.
Admin Access Requirements
New, renewing, and returning Canvas admins will need to complete certain requirements before access can be granted, maintained, or restored. Admin access will be granted to appropriate users once the following requirements have been met:
- Completion of the Canvas Admin Access Tutorial
- Acknowledgment of the Canvas FERPA Agreement
- Agreement to the Canvas Acceptable Use Policy
Note
If you do not complete your admin access renewal before the deadline, you will need to have a Designated Requester submit a new admin access request form to reestablish your admin access.
Annual Admin Renewal
Each summer, all pre-existing Canvas admins will receive an email and instructions about the annual admin renewal process. All Canvas admins must complete the renewal process regardless of when they first received admin access. To renew access, all Canvas admins are required to review and re-acknowledge the FERPA Agreement and the Canvas Admins Acceptable Use Policy. Those who do not complete the re-acknowledgment will lose access after the posted deadline.
Creative Commons License
Canvas @ Yale Admin Access Process by The Yale Poorvu Center’s Educational Technology Team is licensed under CC BY-NC-SA 4.0.