Canvas System Status

Jul 12, 21:33 MDT
Update - We are continuing to investigate this issue.

Jul 12, 21:13 MDT
Investigating - Users are seeing a page error when attempting to access Canvas Catalog

Jul 10, 03:36 MDT
Resolved - This incident has been resolved.

Jul 10, 03:30 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jul 10, 03:28 MDT
Identified - The issue has been identified and a fix is being implemented.

Jul 10, 03:23 MDT
Investigating - we are currently looking into an issue where some of our users users are running into error messages or slow load times when accessing Canvas

Jul 9, 07:14 MDT
Investigating - Some users are experiencing slow loading times when attempting to login to Canvas. We are currently investigating the issue.

Jul 8, 04:27 MDT
Investigating - We are currently looking into an issue where users are running into error messages or slow load times when accessing Canvas.

Jul 7, 13:41 MDT
Resolved - This incident has been resolved.

Jul 7, 13:18 MDT
Update - Our engineers deployed a fix, however, we've noticed users reporting that the errors are persisting. We've found this is due to router caching, which can take up to 30 minutes to clear out. We recommend resetting the internet router or waiting the duration.

Jul 7, 13:03 MDT
Monitoring - When accessing Canvas, users were seeing an error indicating the "site cannot be reached." Our Engineers were able to identify the error and applied a fix, which should resolve these errors. We're monitoring the results, and will provide an update shortly.

Jul 6, 23:31 MDT
Update - We are continuing to investigate this issue.

Jul 6, 23:16 MDT
Update - We are continuing to investigate this issue.

Jul 6, 23:13 MDT
Investigating - Some users are experiencing slow loading times when attempting to login to Canvas. We are currently investigating the issue.

Jun 30, 14:13 MDT
Resolved - This incident has been resolved.

Jun 30, 14:01 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jun 30, 13:48 MDT
Identified - The phone provider for Canvas Support is currently experiencing technical problems. Due to this fact reaching Canvas Support via phone may take longer than normal. You are still able to contact Canvas Support via our chat tool, email, and the help menu.

Jun 24, 14:26 MDT
Resolved - This incident has been resolved.

Jun 24, 14:06 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jun 24, 14:01 MDT
Investigating - We are currently investigating this issue.

Jun 23, 13:13 MDT
Resolved - This incident has been resolved.

Jun 23, 13:05 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jun 23, 12:57 MDT
Investigating - we are currently looking into an issue where users are running into error messages or slow load times when accessing Canvas

Jun 15, 22:34 MDT
Update - We are continuing to work on a fix for this issue.

Jun 15, 22:02 MDT
Identified - The issue has been identified and a fix is being implemented.

Jun 15, 21:58 MDT
Investigating - We are aware of an issue where some users are experiencing long load times when accessing Canvas. We are currently investigating this issue.

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