Canvas System Status

Source: http://status.instructure.com

A small subset of users are seeing long load times or page timeouts when accessing Canvas

Aug 24, 07:03 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Aug 24, 06:45 MDT
Identified - The issue has been identified and a fix is being implemented.

A small subset of users are seeing long load times or page timeouts when accessing Canvas

Aug 21, 09:51 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Aug 21, 09:47 MDT
Investigating - A small subset of users are seeing long load times or page timeouts when accessing Canvas. Our DevOps team are currently investigating the issue, we'll provide an update shortly.

A small subset of users are experiencing long load times or page time outs when accessing Canvas

Aug 20, 10:53 MDT
Resolved - This incident has been resolved.

Aug 20, 10:09 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Aug 20, 10:04 MDT
Investigating - Our DevOps team is currently investigating the issue, and we'll provide an update shortly.

a small amount of users are experiencing long load times or page time outs when accessing Canvas

Aug 19, 09:20 MDT
Investigating - A small amount of users are experiencing long load times or page time outs when accessing Canvas. We are currently investigating this issue

Some users are experiencing long load times or error messages when accessing Canvas.

Aug 18, 11:41 MDT
Resolved - This incident has been resolved.

Aug 18, 11:27 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Aug 18, 11:09 MDT
Identified - Our DevOps team has identified the issue, and working on a fix. We'll provide an update in a few minutes.

Aug 18, 10:54 MDT
Investigating - Our DevOps team is currently investigating the issue, we'll provide an update shortly.

A small amount of users are experiencing long load times when accessing Canvas.

Aug 18, 09:57 MDT
Resolved - This incident has been resolved.

Aug 18, 09:42 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Aug 18, 09:39 MDT
Investigating - A small amount of users are experiencing long load times or error messages when accessing Canvas. Our DevOps team is currently investigating the issue, and we'll provide an update shortly.

Some users may be unable to access the O365 app

Aug 17, 08:39 MDT
Identified - The issue has been identified and a fix is being implemented.

Customers may be seeing issues when creating a new quiz

Aug 13, 18:07 MDT
Identified - Customers may have experienced slowness when creating new quiz sessions, and intermittent but self-recovering authorization failed warnings.
Our Developers are aware of the issue and working to resolve it as quickly as possible.

Some Canvas users are experiencing page errors when creating content in Canvas.

Aug 13, 11:05 MDT
Resolved - The fix implemented by our team has corrected the errors. Thank you for your patience while our team corrected this.

Aug 13, 10:55 MDT
Monitoring - Our team has implemented a fix that has restored access and resolved the errors we were seeing reported. We will continue to monitor the situation to ensure that everything is working as intended.

Aug 13, 10:20 MDT
Identified - Our team has been alerted that a small set of users are seeing errors when they create content within Canvas. Our team is aware of this and are actively working to correct this.

Some Canvas Community links still not working

Aug 10, 08:48 MDT
Investigating - We have found that some links from community.canvaslms.com are still not working. If you are using a bookmark in your browser to access the Community you may see a page error. However, you can still navigate and search the site. We are investigating the issue and working to resolve it as quickly as possible.

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