Canvas System Status

Source: http://status.instructure.com

Canvas Community redirects not working

Aug 6, 12:47 MDT
Identified - We are aware of an issue when trying to access content in community.canvaslms.com. We are opening access back up to users now.
However, redirects currently aren't working.If you are using a bookmark in your browser to access the Community you will see a page error when first using your bookmark, however you can still navigate and search the site.

users are running into error messages and slowness when attempting to access Canvas.

Aug 6, 12:19 MDT
Resolved - This incident has been resolved.

Aug 6, 12:12 MDT
Monitoring - Our Development team was able to bring additional recourses online which seems to have resolved this issue. We will continue to monitor to verify that things have returned to normal.

Aug 6, 12:09 MDT
Investigating - Our Development team is currently investigating this issue and we will post updates as they become available

A small subset of users are experiencing slowness when accessing Canvas

Aug 5, 07:19 MDT
Resolved - This incident has been resolved.

Aug 5, 07:15 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Aug 5, 07:05 MDT
Investigating - We are currently investigating this issue.

A small subset of users are experiencing slowness or page errors when accessing Canvas

Aug 4, 11:51 MDT
Resolved - This incident has been resolved.

Aug 4, 11:36 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Aug 4, 11:33 MDT
Identified - Our DevOps team have identified the cause, and are currently working on a fix. We'll provide another update in a few minutes.

Aug 4, 11:20 MDT
Investigating - We're seeing that a small subset of users are experiencing slowness or page errors when accessing Canvas. Our DevOps team is currently investigating the issue, we'll provide an update shortly.

a small amount of users are running into 404 error messages.

Aug 3, 08:30 MDT
Resolved - This incident has been resolved.

Aug 3, 08:21 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Aug 3, 07:57 MDT
Investigating - a small amount of users are running into 404 error messages. we are currently investigating the issue

A small amount of users are experiencing long load times or error messages when accessing Canvas.

Jul 29, 13:25 MDT
Resolved - This incident has been resolved.

Jul 29, 13:19 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jul 29, 13:04 MDT
Investigating - We are currently investigating this issue.

A small subset of users experiencing long load times

Jul 28, 09:23 MDT
Resolved - This incident has been resolved.

Jul 28, 09:08 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jul 28, 08:56 MDT
Investigating - We're seeing that a small subset of users experiencing long load times. Our DevOps teams is currently investigating the issue, we'll provide an update on this shortly.

A very small number of users are unable to access Canvas

Jul 26, 14:50 MDT
Monitoring - Canvas has returned to normal operations and we will continue to monitor this.

Jul 26, 14:49 MDT
Investigating - We are currently investigating this issue.

A small subset of users are experiencing 500 errors when trying to access Canvas

Jul 23, 03:14 MDT
Resolved - This incident has been resolved.

Jul 23, 03:11 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jul 23, 03:10 MDT
Identified - The issue has been identified and a fix is being implemented.

Jul 23, 03:08 MDT
Investigating - We are currently investigating this issue.

A small subset of users are experiencing 500 errors when trying to access Canvas

Jul 21, 03:19 MDT
Investigating - A small subset of users might experience "500 error" message when trying to access Canvas. We are currently investigating the issue and will provide an update soon.

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