Canvas System Status

Some users experiencing long load times when creating objects and/or submitting assignments.

Apr 18, 15:03 MDT
Resolved - This incident has been resolved. We appreciate your patience and apologize for any and all inconveniences.

Apr 18, 14:47 MDT
Monitoring - We have implemented a fix and the load times for creation and submitting should be back to normal. We will be monitoring this and will provide an update when we are in the all-clear.

Apr 18, 14:37 MDT
Update - We are continuing to work on a fix for this issue. We appreciate your patience.

Apr 18, 14:22 MDT
Identified - We have identified the issue and our engineers are working on implementing a fix.

Apr 18, 13:55 MDT
Investigating - We are currently investigating this issue and will provide updates as they are available.

The phone provider for Canvas Support is currently experiencing technical problems. Due to this fact reaching Canvas Support via phone may take longer than normal. You are still able to contact Canvas Support via our chat tool, email, and the help menu.

Apr 17, 16:59 MDT
Update - Our phone provider is currently investigating this further. For more updates, please refer here: https://status.sharpencx.com

Apr 17, 16:56 MDT
Investigating - You can view more on this incident here: https://status.sharpencx.com

Some Canvas users are experiencing a 503 page error upon login

Apr 15, 15:27 MDT
Resolved - This incident has been resolved.

Apr 15, 15:18 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 15, 15:12 MDT
Update - We are continuing to work on a fix for this issue.

Apr 15, 15:04 MDT
Identified - The issue has been identified and a fix is being implemented.

Apr 15, 14:58 MDT
Investigating - We are currently investigating this issue.

Some users may have received a maintenance message when accessing Canvas.

Apr 14, 08:00 MDT
Resolved - Due to emergency maintenance some users may have received a message when logging in to Canvas that Canvas was under maintenance. These messages should be resolved as the maintenance has concluded. Thanks for your patience and understanding.

Some users are experiencing long load times when accessing Canvas

Apr 13, 08:19 MDT
Resolved - This incident has been resolved.

Apr 13, 08:07 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 13, 07:55 MDT
Investigating - We are currently investigating this issue.

Some Canvas users are experiencing slow load times and even page errors

Apr 12, 18:16 MDT
Resolved - This incident has been resolved.

Apr 12, 18:12 MDT
Monitoring - A small portion of Canvas users may be experiencing slowness or even page errors. Our DevOps team is aware of the issue and are already addressing the cause of the errors. We appreciate your patience with this situation.

Some customers might experience low response times and page errors in Canvas.

Apr 9, 21:32 MDT
Resolved - This incident has been resolved.

Apr 9, 21:29 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 9, 21:25 MDT
Investigating - We are currently investigating this issue.