Canvas System Status

Nov 18, 23:06 MST
Identified - Our phone provider has informed us that their cloud provider is performing maintenance and is expected to continue intermittently until 3 AM EST.

Nov 18, 22:14 MST
Investigating - The provider for the Canvas phone system currently has an outage and are working on finding a resolution. In this time if you have problems reaching us via phone, please try contacting us on our live chat or email support.

Nov 16, 10:14 MST
Resolved - This incident has been resolved.

Nov 16, 10:03 MST
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 16, 09:52 MST
Identified - The issue has been identified and a fix is being implemented.

Nov 16, 09:45 MST
Investigating - We are currently investigating this issue.

Nov 4, 10:05 MDT
Update - Newer Benchmark assessments are not presenting in searches or on the benchmark page. This is correcting as the fix is running

Nov 4, 09:08 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 4, 08:49 MDT
Investigating - Users may be experiencing increased content load times and periodic page errors. Our developers are aware of the problem and are working towards a resolution.

Oct 29, 18:39 MDT
Resolved - This incident has been resolved.

Oct 29, 18:18 MDT
Investigating - We are aware that some users are encountering slow load times and errors when accessing Canvas. We will update as more information is available.