Canvas System Status

Dec 11, 08:38 MST
Resolved - Users are now able to preview documents as expected.

Dec 11, 06:53 MST
Investigating - We are currently aware of the intermittent issues when trying to preview documents in Canvas. We are currently looking into this issue and will update you as more information becomes available.

Dec 7, 08:57 MST
Resolved - All of the queued jobs requests have been processed, Canvas jobs such as SIS imports, Gradebook exports, Course migration, and Canvas notifications are returned to expected performance. Thank you for your patience while we put things back in order.

Dec 7, 08:17 MST
Update - We are continuing to investigate this issue.

Dec 7, 08:16 MST
Investigating - Some institutions may be experiencing an occurrence of long job processing times. Canvas processes that may be affected include SIS imports, Gradebook exports, Course migration, and Canvas notifications. We appreciate your patience as we continue to work through the large number of job requests, and apologize for any trouble caused by the additional wait times.

Dec 7, 08:17 MST
Update - We are continuing to investigate this issue.

Dec 7, 08:16 MST
Investigating - Some institutions may be experiencing an occurrence of long job processing times. Canvas processes that may be affected include SIS imports, Gradebook exports, Course migration, and Canvas notifications. We appreciate your patience as we continue to work through the large number of job requests, and apologize for any trouble caused by the additional wait times.

Dec 7, 06:54 MST
Resolved - Between 6:40 and 6:45 AM MT users saw slowness and the occasional timeout resulting in blank pages.

Our DevOps team responded to automated alerts and was able to restart services that had errored out and was causing the slowness. Canvas is returned to normal operation.

Dec 7, 06:54 MST
Resolved - Between 6:40 and 6:45 AM MT users saw slowness and the occasional timeout resulting in blank pages.

Our DevOps team responded to automated alerts and was able to restart services that had errored out and was causing the slowness. Canvas is returned to normal operation.

Dec 5, 08:21 MST
Resolved - Users should now be able to access submissions in Speedgrader with no issue.

Dec 5, 08:05 MST
Monitoring - Our engineers have identified the issue and pushed out a fix. You should now be able to preview submissions in Speedgrader.

Dec 5, 07:54 MST
Investigating - We are currently aware of the intermittent issues when trying to access Submissions in Speedgrader. We are currently looking into this issue and will update you as more information becomes available.

Dec 5, 08:21 MST
Resolved - Users should now be able to access submissions in Speedgrader with no issue.

Dec 5, 08:05 MST
Monitoring - Our engineers have identified the issue and pushed out a fix. You should now be able to preview submissions in Speedgrader.

Dec 5, 07:54 MST
Investigating - We are currently aware of the intermittent issues when trying to access Submissions in Speedgrader. We are currently looking into this issue and will update you as more information becomes available.

Dec 2, 16:52 MST
Resolved - Some users reported a temporary interruption of service while trying to access Canvas. This included page errors while logging in, and navigating through their courses. Our DevOps team was able to quickly identify the cause of these errors, and remedied the behavior. We appreciate your patience, and apologize for any inconvenience this may have caused.

Dec 2, 16:52 MST
Resolved - Some users reported a temporary interruption of service while trying to access Canvas. This included page errors while logging in, and navigating through their courses. Our DevOps team was able to quickly identify the cause of these errors, and remedied the behavior. We appreciate your patience, and apologize for any inconvenience this may have caused.

Nov 22, 13:22 MST
Resolved - Our engineers were able to fix the issue and uploads should be working as intended.

Nov 22, 13:08 MST
Monitoring - Our engineers have identified the cause of the issue and have implemented a fix. We have seen improvements but will continue to monitor the behavior.

Nov 22, 12:50 MST
Investigating - We are aware of an issue that is preventing some Canvas users from uploading files to Canvas.

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