Canvas System Status

Oct 17, 05:53 MDT
Resolved - Our DevOps Team has resolved the slow page load times for the users effected. Service has been restored. Thank you all for your patience.

Oct 17, 05:35 MDT
Identified - Our DevOps team was able to identify the cause of the slow load times in Canvas. Service has been restored and we will continue to monitor the load times. Thank you all for your patience.

Oct 17, 05:32 MDT
Investigating - Some Canvas users may be experiencing slow page load times. Our DevOps team is aware and is investigating. We apologize for any inconveniences this may be causing

Oct 15, 17:36 MDT
Resolved - After further monitoring this server has stabalized. We will continue to monitor the issue but at this time we will be resolving the issue.

Oct 15, 17:26 MDT
Monitoring - Our engineering team was able to resolve the issue and we are currently monitoring the stability of load times. We will continue to monitor this issue.

Oct 15, 17:19 MDT
Investigating - We currently have users reporting longer than normal load times to access Canvas. This does look like it is limited to users in the US East servers.

Oct 15, 15:01 MDT
Resolved - Our Devops team has found and deployed the fix to allow SIS updates to complete within Canvas.

Oct 15, 11:30 MDT
Update - We have a resolution for this issue being tested by our QA team. Once the fix has been verified we will push it to production. We will provide further updates as they become available.

Oct 12, 21:53 MDT
Investigating - Some institutions may be experiencing an occurrence of long job processing times to the point where the job appears stuck. Specifically, this is impacting SIS updates with Canvas. We will provide an update once we have further information about this behavior being remedied. We appreciate your patience as we continue to work through a large number of job requests, and apologize for any trouble caused by the additional wait times.

Oct 12, 14:34 MDT
Investigating - Some institutions may be experiencing an occurrence of long job processing times to the point where the job appears stuck. Specifically, this is impacting SIS updates with Canvas. We will provide an update once we have further information about this behavior being remedied. We appreciate your patience as we continue to work through a large number of job requests, and apologize for any trouble caused by the additional wait times.