Canvas System Status

Source: http://status.instructure.com

Our chat and ticketing system is currently having an outage. Please call for support.

May 11, 15:22 MDT
Investigating - Our chat and ticketing system, Salesforce is currently having an outage. Please call for support, you can expect higher than average wait times. We will update as we have more information.

A small amount of users are experiencing error messages when accessing Canvas.

May 11, 12:27 MDT
Resolved - This incident has been resolved.

May 11, 12:20 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

May 11, 12:17 MDT
Identified - The issue has been identified and a fix is being implemented.

Intermittent Page Errors When Accessing Portfolium

May 4, 16:51 MDT
Investigating - Users are Intermittently seeing page errors when attempting to access Portfolium. We are investigating this issue.

Some users are experiencing 500 page errors when accessing Portfolium

May 4, 12:46 MDT
Identified - This issue has been identified by Cloudflare and they are working on a fix. Please follow their status page for updates as well. https://www.cloudflarestatus.com/

May 4, 12:36 MDT
Investigating - We are currently investigating this issue.

Some users are experiencing page errors with Studio.

Apr 29, 14:17 MDT
Resolved - This incident has been resolved.

Apr 29, 14:12 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 29, 14:09 MDT
Identified - The issue has been identified and a fix is being implemented.

Apr 29, 13:55 MDT
Update - We are continuing to investigate this issue.

Apr 29, 13:36 MDT
Investigating - We are currently investigating this issue.

Some users are unable to access Canvas

Apr 28, 14:26 MDT
Investigating - We are currently investigating this issue.

Some users are experiencing long load times or page time outs when accessing Canvas

Apr 20, 09:57 MDT
Resolved - This incident has been resolved.

Apr 20, 09:54 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 20, 09:47 MDT
Investigating - We are currently investigating this issue.

Some users are experiencing long load times or page time outs when accessing Canvas

Apr 13, 14:32 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 13, 14:31 MDT
Identified - The issue has been identified and a fix is being implemented.

Apr 13, 14:27 MDT
Investigating - We are currently investigating this issue.

Some users are experiencing long load times or page time outs when accessing Canvas

Apr 13, 11:51 MDT
Resolved - This incident has been resolved.

Apr 13, 11:49 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 13, 11:43 MDT
Investigating - We are currently investigating this issue.

Some users are experiencing issues with MasteryConnect

Apr 9, 06:58 MDT
Investigating - We are currently investigating this issue.

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