Canvas System Status

Jul 2, 14:16 MDT
Resolved - This incident has been resolved.

Jul 2, 14:05 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jul 2, 14:04 MDT
Investigating - We are currently investigating this issue.

Jul 2, 13:22 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jul 2, 12:38 MDT
Investigating - We are currently investigating this issue.

Jun 28, 14:22 MDT
Update - We are continuing to investigate this issue.

Jun 28, 14:14 MDT
Update - We are continuing to investigate this issue.

Jun 28, 14:10 MDT
Investigating - Our developers are actively working to correct the error and restore access to your Canvas instance for your users. We will continue to provide updates as they come available.

Jun 24, 22:34 MDT
Resolved - Our ticketing system's (Salesforce) had a short degradation of service that increased hold times for 10 - 15 minutes, with no chat disconnections. It has correct itself, and we will continue monitoring for the rest of the evening.

Jun 9, 11:57 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jun 9, 11:23 MDT
Investigating - Our chat provider is currently experiencing a service disruption. Please reach us via Phone for the time being. We apologize for the inconvenience and will continue to provide updates on the incident here.

https://status.salesforce.com/generalmessages/709

Jun 7, 09:29 MDT
Resolved - Our Devops team was able to quickly identify and resolve the issue. Users should be able to access Canvas.

Jun 7, 09:26 MDT
Investigating - Some users are getting a page error when trying to access Canvas. Our DevOps team is investigating the issue.

Jun 2, 11:23 MDT
Resolved - This incident has been resolved.

Jun 2, 11:20 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Jun 2, 11:11 MDT
Investigating - We are currently investigating this issue.

May 26, 21:34 MDT
Resolved - This incident has been resolved.

May 26, 21:08 MDT
Monitoring - Our phone provider has implemented a fix, we will continue monitoring the results.

May 26, 21:02 MDT
Update - We are continuing to investigate this issue.

May 26, 20:48 MDT
Investigating - Our phone provider is currently experiencing a service disruption. Please reach us via LiveChat or via Email for the time being. We apologize for the inconvenience and will continue to provide updates on the incident here.

May 14, 08:34 MDT
Identified - The issue has been identified and a fix is being implemented.

May 14, 08:14 MDT
Identified - The issue has been identified and a fix is being implemented.

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