Canvas System Status

Source: http://status.instructure.com

Some Users in EMEA May Encounter Errors When Accessing Canvas

Apr 2, 03:21 MDT
Identified - The issue has been identified and a fix is being implemented.

Apr 2, 03:15 MDT
Update - We are continuing to investigate this issue.

Apr 2, 02:53 MDT
Update - We are continuing to investigate this issue.

Apr 2, 02:41 MDT
Update - We are continuing to investigate this issue.

Apr 2, 02:29 MDT
Update - We are continuing to investigate this issue.

Apr 2, 01:54 MDT
Investigating - We are currently investigating this issue.

503 or "Failed to Fetch" Errors for users accessing New Quizzes

Mar 27, 12:18 MDT
Resolved - This incident has been resolved.

Mar 27, 11:06 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Mar 27, 11:04 MDT
Identified - The issue has been identified and a fix is being implemented.

Mar 27, 10:46 MDT
Investigating - We are currently investigating this issue.

500 Errors when Accessing Canvas

Mar 18, 15:51 MDT
Resolved - Some users may have encountered 500 errors when accessing Canvas. This behavior has now been resolved. The incident was active from 3:51 PM MT until 4:00 PM MT.

Some Users May Encounter Errors When Accessing Canvas

Mar 7, 18:20 MST
Resolved - This incident has been resolved.

Mar 7, 18:03 MST
Monitoring - Some users may have encountered errors for a brief period. We have found the cause and a fix is in place. We are now monitoring the resolution.

Some Users May Encounter Long Load Times When Accessing Canvas

Mar 6, 21:00 MST
Resolved - Some users in our Singapore (SIN) region may have encountered long load times when accessing Canvas. This behavior has been resolved at this time.

Live Events Subscription editing is down

Mar 5, 13:48 MST
Resolved - This incident has been resolved.

Mar 5, 13:44 MST
Monitoring - A fix has been implemented and we are monitoring the results.

Mar 5, 13:43 MST
Investigating - We are currently investigating this issue.

Some users may be seeing 504 errors when loading Canvas

Mar 5, 13:29 MST
Investigating - We are currently investigating this issue.

DDoS Event - Cluster 18

Mar 5, 13:20 MST
Resolved - This incident has been resolved.

Mar 5, 13:00 MST
Investigating - Our engineering team has identified a DDoS event against instances on Cluster 18.

Canvas imports failing

Feb 19, 15:14 MST
Identified - The issue has been identified and a fix is being implemented.

Some users are experiencing "500" errors when accessing certain parts of Canvas.

Feb 13, 12:08 MST
Monitoring - A fix has been implemented and we are monitoring the results.

Feb 13, 11:39 MST
Investigating - We are currently investigating this issue.

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