Canvas System Status

Source: http://status.instructure.com

Canvas Data 2 had missing tables and slow job responses

Apr 24, 02:30 MDT
Resolved - CD2 users table has some missing records because data is incorrect in Canvas and needed to be fixed. This has been corrected and Canvas Data is functioning normally again.

Some users may be seeing error messages when loading files

Apr 20, 12:55 MDT
Identified - The issue has been identified and a fix is being implemented.

Apr 20, 12:42 MDT
Investigating - We are currently investigating this issue.

Canvas Data 2 not refreshing some data since April 11th, 2024

Apr 19, 09:23 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Some users may be getting page errors when accessing Google Drive LTI

Apr 17, 00:04 MDT
Update - We are continuing to investigate this issue.

Apr 16, 23:42 MDT
Investigating - We are currently investigating this issue.

CSV reports may not be generating in Canvas Catalog

Apr 15, 13:13 MDT
Update - We are continuing to investigate this issue.

Apr 15, 13:07 MDT
Investigating - We are currently investigating this issue.

Rollcall attendance not updating grades in Canvas

Apr 8, 02:57 MDT
Resolved - Between Apr 8, 2024, 2:57 AM MDT and Apr 10, 2024, 2:57 PM MDT there was a disruption with Rollcall attendance reporting and grade updates. Users were unable to receive attendance reports reliably and did not see points added for attendance in courses.

Some students unable to submit to assignments when Assignment Enhancements are turned on

Apr 5, 11:30 MDT
Resolved - This incident has been resolved.

Apr 5, 11:17 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 5, 11:13 MDT
Identified - The issue has been identified and a fix is being implemented.

Apr 5, 11:00 MDT
Investigating - We are currently investigating some students being unable to submit to an assignment when Assignment Enhancements are turned on.

Some users may be getting page errors when loading Canvas

Apr 3, 16:42 MDT
Resolved - This incident has been resolved.

Apr 3, 16:37 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 3, 16:30 MDT
Identified - The issue has been identified and a fix is being implemented.

Apr 3, 16:06 MDT
Investigating - We are currently investigating this issue.

A small subset of users may have experienced long load times when accessing Canvas.

Apr 2, 07:30 MDT
Resolved - Some users may have experienced long load times when accessing Canvas for a short period of time.

Some Users in EMEA May Encounter Errors When Accessing Catalog

Apr 2, 03:27 MDT
Update - We are continuing to work on a fix for this issue.

Apr 2, 03:12 MDT
Identified - The ongoing Canvas incident is impacting some Catalog functionality.

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