Canvas System Status

Source: http://status.instructure.com

Rollcall attendance not updating grades in Canvas

Apr 8, 02:57 MDT
Resolved - Between Apr 8, 2024, 2:57 AM MDT and Apr 10, 2024, 2:57 PM MDT there was a disruption with Rollcall attendance reporting and grade updates. Users were unable to receive attendance reports reliably and did not see points added for attendance in courses.

Some students unable to submit to assignments when Assignment Enhancements are turned on

Apr 5, 11:30 MDT
Resolved - This incident has been resolved.

Apr 5, 11:17 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 5, 11:13 MDT
Identified - The issue has been identified and a fix is being implemented.

Apr 5, 11:00 MDT
Investigating - We are currently investigating some students being unable to submit to an assignment when Assignment Enhancements are turned on.

Some users may be getting page errors when loading Canvas

Apr 3, 16:42 MDT
Resolved - This incident has been resolved.

Apr 3, 16:37 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Apr 3, 16:30 MDT
Identified - The issue has been identified and a fix is being implemented.

Apr 3, 16:06 MDT
Investigating - We are currently investigating this issue.

A small subset of users may have experienced long load times when accessing Canvas.

Apr 2, 07:30 MDT
Resolved - Some users may have experienced long load times when accessing Canvas for a short period of time.

Some Users in EMEA May Encounter Errors When Accessing Catalog

Apr 2, 03:27 MDT
Update - We are continuing to work on a fix for this issue.

Apr 2, 03:12 MDT
Identified - The ongoing Canvas incident is impacting some Catalog functionality.

Some Users in EMEA May Encounter Errors When Accessing Canvas

Apr 2, 03:21 MDT
Identified - The issue has been identified and a fix is being implemented.

Apr 2, 03:15 MDT
Update - We are continuing to investigate this issue.

Apr 2, 02:53 MDT
Update - We are continuing to investigate this issue.

Apr 2, 02:41 MDT
Update - We are continuing to investigate this issue.

Apr 2, 02:29 MDT
Update - We are continuing to investigate this issue.

Apr 2, 01:54 MDT
Investigating - We are currently investigating this issue.

503 or "Failed to Fetch" Errors for users accessing New Quizzes

Mar 27, 12:18 MDT
Resolved - This incident has been resolved.

Mar 27, 11:06 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Mar 27, 11:04 MDT
Identified - The issue has been identified and a fix is being implemented.

Mar 27, 10:46 MDT
Investigating - We are currently investigating this issue.

500 Errors when Accessing Canvas

Mar 18, 15:51 MDT
Resolved - Some users may have encountered 500 errors when accessing Canvas. This behavior has now been resolved. The incident was active from 3:51 PM MT until 4:00 PM MT.

Some Users May Encounter Errors When Accessing Canvas

Mar 7, 18:20 MST
Resolved - This incident has been resolved.

Mar 7, 18:03 MST
Monitoring - Some users may have encountered errors for a brief period. We have found the cause and a fix is in place. We are now monitoring the resolution.

Some Users May Encounter Long Load Times When Accessing Canvas

Mar 6, 21:00 MST
Resolved - Some users in our Singapore (SIN) region may have encountered long load times when accessing Canvas. This behavior has been resolved at this time.

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