Canvas System Status

Source: http://status.instructure.com

Canvas Data is currently loading slower than intended in the US region

Nov 27, 12:14 MST
Resolved - This incident has been resolved.

Nov 27, 11:08 MST
Investigating - Canvas Data was originally experiencing 503 errors, this has been resolved but we are currently seeing slowness in queries currently.

Analytics may be failing to load for some users

Nov 22, 15:28 MST
Resolved - This incident has been resolved.

Nov 22, 14:57 MST
Investigating - We are currently investigating this issue.

Some users may be seeing long load times when accessing Canvas.

Nov 14, 12:52 MST
Resolved - This incident has been resolved.

Nov 14, 12:46 MST
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 14, 12:38 MST
Identified - The issue has been identified and our engineering team is working to resolve the slow load times.

Nov 14, 12:36 MST
Investigating - We are currently investigating this issue.

Some Users May Have Encountered 'Heavy Load' Errors When Accessing Canvas

Nov 3, 18:44 MDT
Resolved - Some users may have encountered 'Heavy Load' errors when accessing Canvas. The errors have been resolved at this point and were only encountered for 2 minutes.

Some users may be seeing error messages when loading Canvas

Nov 1, 15:32 MDT
Resolved - This incident has been resolved.

Nov 1, 15:28 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 1, 15:19 MDT
Investigating - We are currently investigating this issue.

Canvas Data 2 users may have experienced slowness or errors with requests to the API.

Nov 1, 07:19 MDT
Resolved - Between 9:19AM MST - 10:09AM MST our Canvas Data 2 (CD2) users experienced general slowness and possible errors when sending API requests.

Some users are getting 504 loading errors when accessing Canvas

Oct 31, 10:19 MDT
Resolved - This incident has been resolved.

Oct 31, 10:17 MDT
Investigating - We are currently investigating this issue.

Some Users are getting 504 loading errors when accessing Canvas

Oct 31, 07:39 MDT
Resolved - This incident has been resolved.

Oct 31, 07:29 MDT
Update - We are continuing to investigate this issue.

Oct 31, 07:28 MDT
Investigating - We are currently investigating this issue.

ESA login authorization down

Oct 30, 02:30 MDT
Resolved - Authorization for ESA was down from 2:07 to 2:21 MST

Impact - Unable to retrieve tool adoption data

Oct 25, 12:01 MDT
Identified - The issue has been identified and a fix is being implemented.

Oct 25, 12:00 MDT
Update - We are continuing to investigate this issue.

Oct 25, 12:00 MDT
Investigating - We are currently investigating this issue.

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