Canvas System Status

Oct 20, 12:30 MDT
Resolved - API was inaccessible for ~17 minutes. Issue has been resolved.

Oct 19, 05:30 MDT
Resolved - Users of Portfolium may have experienced timeout issues from 6:50am to 7am MST. This issue has been resolved.

Oct 13, 13:36 MDT
Resolved - This incident has been resolved.

Oct 13, 13:29 MDT
Monitoring - Admin Analytics is now loading. Our engineering teams are monitoring the fix.

Oct 13, 13:24 MDT
Identified - Our engineering team has identified the cause of these errors and has deployed a fix.

Oct 13, 10:51 MDT
Investigating - Our engineering team has been alerted to these errors, and they are currently investigating the issue.

Oct 9, 10:44 MDT
Investigating - We are currently investigating this issue.

Oct 9, 06:29 MDT
Monitoring - A fix has been implemented and we are monitoring the results.

Oct 9, 05:18 MDT
Investigating - We are currently investigating this issue.

Oct 4, 17:34 MDT
Investigating - Some users are experiencing the following page error when attempting to access Canvas:

"This website is under heavy load (request timed out)
We're sorry, too many people are accessing this website at the same time. We're working on this problem. Please try again later."

Our engineering team is currently investigating this issue. Thank you for your patience.

Oct 3, 10:12 MDT
Identified - Our Engineering team is actively investigating and working to correct the 500 error. At this time only users in the US are experiencing the LTI failure .

Oct 3, 09:05 MDT
Investigating - We are currently investigating an issue where students are receiving a 500 error when attempting to access Credentials/Badges in their Canvas course. This is only affecting the 1.1 LTI and not the 1.3 LTI.

Sep 27, 10:21 MDT
Update - We are continuing to work on a fix for this issue. We have closed down our chat service while a fix is implemented. Please call into support until we have further updates.

Sep 27, 10:15 MDT
Identified - The issue has been identified and a fix is being implemented. Please call into support until we have further updates.

Sep 27, 10:05 MDT
Investigating - We are currently investigating this issue. Please call into support until we have further updates.

Sep 25, 12:26 MDT
Investigating - We are currently investigating this issue.

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