Canvas System Status

Apr 18, 15:12 MDT
Resolved - Roll Call Attendance reports are now processing as intended. Again, we apologize for any inconvenience this may have caused and thank you for your patience.

Apr 18, 10:49 MDT
Monitoring - Delivery of reports generated by the Roll Call Attendance tool are delayed but should return to normal over the next two hours. We apologize for any inconvenience this may cause your users.

Apr 16, 18:51 MDT
Resolved - On April 16th 2018, we had an issue with our Job servers which caused some users to experience slow page loads and timeout errors specifically in the Asia-Pacific region. Our Devops team caught the issue and resolved it quickly. From what we can tell this issue started at 18:10 MST and was no longer an issue by 18:20 MST (10:10 AM AEST to 10:20 AM AEST).

Apr 12, 09:53 MDT
Resolved - Sharing to Commons was unavailable. During this time no one in Canvas could share to commons. Our team was able to quickly find the cause of the issue and users should now be able to share resources to Commons.

Apr 12, 09:37 MDT
Monitoring - Sharing to Commons was unavailable. During this time no one in Canvas could share to commons. Our team has found the cause of the issue and users should now be able to share resources to Commons. We will continue to monitor this and update you as soon as more information becomes available.

Apr 12, 09:22 MDT
Investigating - Canvas users are unable to share resources to Commons. Our team is currently investigating the cause. We will continue to update you as soon as more information becomes available.

Apr 4, 09:24 MDT
Resolved - Our DevOps team identified the issue and Canvas has resumed normal service. Thank you for your patience and we apologize for any inconvenience.

Apr 3, 09:01 MDT
Monitoring - Some users in Canvas may have experienced slow load times and even page time outs when trying to access pages within Canvas. Our DevOps team quickly diverted traffic to assist with the load to prevent the issue from extending further.

Mar 27, 07:34 MDT
Resolved - Our DevOps team has identified the issue and Canvas has resumed normal service. Thank you for your patience and we apologize for any inconvenience.

Mar 27, 07:29 MDT
Investigating - Canvas Users in North America may be experiencing some slow page load times. Our DevOps team is currently investigating the issue. We apologize for any inconvenience caused.

Mar 27, 07:13 MDT
Resolved - Our DevOps team has identified the issue and Canvas has resumed normal service. Thank you for your patience and we apologize for any inconvenience.

Mar 27, 07:12 MDT
Investigating - Canvas Users in North America may be experiencing some slow page load times. Our DevOps team is currently investigating the issue. We apologize for any inconvenience caused.

Mar 27, 06:52 MDT
Resolved - Our DevOps team has identified the issue and Canvas has resumed normal service. Thank you for your patience and we apologize for any inconvenience.

Mar 27, 06:37 MDT
Investigating - Canvas Users in North America may be experiencing some slow page load times. Our DevOps team is currently investigating the issue. We apologize for any inconvenience caused.

Mar 27, 02:04 MDT
Resolved - Our DevOps team has identified the issue and Canvas Commons has resumed normal service. Thank you for your patience and we apologize for any inconvenience.

Mar 27, 01:47 MDT
Investigating - Some users may be experiencing slow page load times when using Canvas Commons. Our DevOps team is investigating. We apologize for any inconvenience caused.

Mar 26, 09:31 MDT
Resolved - Resolved - some users in the US experienced slow load times when accessing Canvas. Our DevOps team identified and resolved the page load times for affected users. We apologize for any inconvenience.

Mar 26, 08:45 MDT
Investigating - We are aware of slow load times affecting a small portion of users in the US users. We apologize for the disruption to service and our Devops team are working on resolving the page load times.

Mar 23, 09:40 MDT
Resolved - Resolved - From 9:01 A.M MDT to 9:14 A.M MDT, some users in the US experienced slowness. Our DevOps team identified and resolved the page load times for affected users. We apologize for any inconvenience.

Mar 23, 09:25 MDT
Investigating - We are aware of slowness affecting a small portion of users in the US Central area. We apologize for the disruption to service and our Devops team are working on resolving the page load times.

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