Jun 27, 22:44 MDT
Resolved - All Support numbers should be working appropriately. If you are still having issues with your assigned Canvas Support number reach out to us at 888-965-3645.
Jun 27, 22:22 MDT
Update - We are working through this issue, and implementing the fix to each support number as quickly as possible. We will provide an update when each support number is back to full functionality.
Jun 27, 21:07 MDT
Identified - We have identified a potential cause for this issue with the vendor. We are testing this fix to verify it will resolve the issue.
Jun 27, 20:48 MDT
Update - We are still working to resolve this issue. We appreciate your patience in this matter. We will continue to post updates as they come.
Jun 27, 20:22 MDT
Investigating - We are currently investigating our phone support system. At this time, some schools are unable to connect to a Canvas Support agent. We will post updates as they come.