Canvas System Status

Aug 7, 09:41 MDT
Monitoring - Some Canvas users are sporadically experiencing longer loading times when accessing Canvas. Our Devops team has been made aware and are currently investigating this behavior. We'll be posting an additional update shortly.

Aug 7, 08:48 MDT
Resolved - The issue has been resolved, and Canvas is loading normally once again. Thank you so much for your patience.

Aug 7, 08:36 MDT
Identified - Some Canvas users are sporadically experiencing longer loading times when accessing Canvas. Our Devops team has been made aware and are currently investigating this behavior. We'll be posting an additional update shortly.

Aug 7, 08:36 MDT
Identified - Some Canvas users are sporadically experiencing longer loading times when accessing Canvas. Our Devops team has been made aware and are currently investigating this behavior. We'll be posting an additional update shortly.

Aug 1, 07:35 MDT
Resolved - This incident has been resolved.

Aug 1, 07:10 MDT
Identified - Some institutions may be experiencing an occurrence of long job processing times. Canvas processes that may be affected include SIS imports, Gradebook exports, Course migration, and Canvas notifications. We appreciate your patience as we continue to work through the large number of job requests, and apologize for any trouble caused by the additional wait times.

Aug 1, 07:35 MDT
Resolved - This incident has been resolved.

Aug 1, 07:10 MDT
Identified - Some institutions may be experiencing an occurrence of long job processing times. Canvas processes that may be affected include SIS imports, Gradebook exports, Course migration, and Canvas notifications. We appreciate your patience as we continue to work through the large number of job requests, and apologize for any trouble caused by the additional wait times.

Aug 1, 06:06 MDT
Resolved - After the fix put into place by our team we have verified that this issue is now resolved.

Aug 1, 05:57 MDT
Monitoring - Our team was able to identify the cause of the errors and correct it. We will continue to monitor the fix to ensure that everything remains operational.

Aug 1, 05:51 MDT
Investigating - Some user's are receiving timeout errors when accessing their Canvas pages. We are currently investigating this behavior and apologize for any inconvenience.

Aug 1, 06:06 MDT
Resolved - After the fix put into place by our team we have verified that this issue is now resolved.

Aug 1, 05:57 MDT
Monitoring - Our team was able to identify the cause of the errors and correct it. We will continue to monitor the fix to ensure that everything remains operational.

Aug 1, 05:51 MDT
Investigating - Some user's are receiving timeout errors when accessing their Canvas pages. We are currently investigating this behavior and apologize for any inconvenience.

Jul 23, 12:50 MDT
Resolved - After the fix put into place by our DevOps team we have verified that this issue is now resolved.

Jul 23, 12:49 MDT
Update - We are continuing to monitor for any further issues.

Jul 23, 12:39 MDT
Monitoring - Our DevOps team was able to determine the cause of this error message that users are receiving and was able to resolve the issue. We are currently monitoring this issue to verify that this fix is stable.

Jul 23, 12:31 MDT
Investigating - We have reports of users running into errors that are preventing them from accessing Canvas. We are currently investigating this issue

Jul 23, 12:39 MDT
Monitoring - Our DevOps team was able to determine the cause of this error message that users are receiving and was able to resolve the issue. We are currently monitoring this issue to verify that this fix is stable.

Jul 23, 12:31 MDT
Investigating - We have reports of users running into errors that are preventing them from accessing Canvas. We are currently investigating this issue

Jul 19, 13:02 MDT
Resolved - Starting at 12:37pm MST, we received reports of certain Custom URLs giving users a 503 error when accessing them. Our Devops team was able to ascertain the cause and resolve the issue, and those URLs are accessible now. We apologize for the inconvenience this has caused users.

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