Frequently Asked Questions
Instructors and Teaching Fellows
In order for your syllabus to appear in OCI, your course in Canvas must be published. Also, it can take up to three hours for a syllabus to appear in OCI. If you still do not see your syllabus after several hours, please email email@example.com for assistance.
We are in the process of migrating the most recent copy of every unique course taught since Fall 2008 by instructor. When the migration is complete, we will notify all instructors to let them know how to find their migrated materials. At that time, we will re-open this form so that instructors can request any additional courses that were not included in the bulk migration. If you have any questions or need immediate support, please email us at firstname.lastname@example.org.
The Center for Teaching and Learning has created a help guide that can be beneficial to everyone who needs a little more help with anything in Canvas. You can access these articles here: Help Canvas @ Yale. Instructional Technologists are available to meet with you to provide you with additional training or one-on-one training to set up your Canvas @ Yale course. For appointments and information, please schedule your consult. Please also see Training Opportunities for further information on assistance with Canvas @ Yale.
NOTE: School of Management does have a different process for enrolling in their courses. Please contact the SOM registrar for more information.
1. Search for Courses and View Course Syllabi
NOTE: If a course does not have a syllabus, it may mean that the instructor has not posted a syllabus or they have not published the course site.
2. Register to Shop the Course
Students will need to add the course to their OCS worksheet.
Once you have added a course to your worksheet, it could take several hours before you are enrolled in the course site. Course enrollments are processed every two hours.
When your enrollment is processed, you will be added to the course as a “shopper.”
3. Finalize and Seal Your Worksheet
Once you have made your final course selections for the semester, you will need to seal your OCS worksheet.
Once you have sealed your worksheet, your enrollment in the courses you have chosen will change from “shopper” to “student”. For all courses you shopped but decided not to take this semester, you will automatically be un-enrolled.
1. On the main left-side navigation in Canvas, click on Courses, then All Courses.
2. Here you can see all the courses that you are enrolled in, including your past enrollments for courses taught in Canvas.
Note: you can favorite a course by clicking on the star, which will make the course appear on your dashboard.
**If you are not able to click into your course, please reach out to the instructor to see if they have published the course. **
- Clear your browser’s cache
- Close your browser
- Reopen your browser
- Go to http://canvas.yale.edu and click the “NetID” login option.
- Enter your Yale NetID and password.
Yale affiliates - use your Yale NetID and password; this is the same login information that you use to access your Yale email. If you do not remember your NetID password, please contact the ITS Help Desk at (203) 432-9000.
Non-Yale Canvas users - use the Guest login option with the email address you provided to the instructor or program coordinator. If you do not remember your Canvas password, please use the Forgot Password? link on the Guest login screen.
Transition to Canvas @ Yale
Canvas has successfully supported Yale’s distance and hybrid course offerings since 2014, yet it is a challenge for students and instructors to use Classes*v2 for some courses and Canvas for others. A fall 2015 pilot of Canvas showed a significant majority of instructors and students would prefer to use Canvas over Classes*v2 (Sakai). The University has decided to converge on a single platform for all of our courses. In making this decision, we’re following the lead of many of our peers who have recently adopted Canvas as their campus learning management system: this list includes many of our former partners in the Sakai open-source community, such as Stanford, Michigan, and Indiana.
Yes, you can add unofficial participants to your Canvas site, as you did in Classes*v2.
- To add participants, please see the article How do I add users to my course? Most Yale affiliates already have a Canvas user account connected to their NetID; others will have accounts based on their email address.
- If a participant does NOT yet have a Canvas user account, please complete the Guest Account Request form.
The Center for Teaching & Learning offers Canvas workshops for instructors, orientations for schools and departments, and one-on-one consultations with faculty who will be moving to Canvas. Online self-help materials will also be available, including a self-paced Canvas orientation course for instructors. We will offer the same level of support that has been offered for Classes*v2, with the addition of 24/7/365 support for instructors through our partnership with Instructure, Canvas’s parent company.
Canvas has all of the core functionality found in Classes*v2, but there are some differences in the way that each tool works. Please see the Canvas-Classes*v2 Comparison table on the Canvas Tour page for more information. If you discover that there are things you cannot do in Canvas, please contact us for a consultation; we may be able to identify new ways of achieving the same goals with Canvas.
Yes, syllabi posted to Canvas’ Syllabus Tool will automatically show up on Online Course Selection, and in Online Course Information every term. Please see the article How do I post my Syllabus in Canvas? for more information.
Classes*v2 will remain available for several more years, at least, and a formal archival strategy is in development at this time. If you are concerned about your content in Classes*v2, please contact request a consultation for information and recommendations.
Yes, Canvas provides the same photo roster tool that faculty have been using in Classes*v2.
We are in the process of moving project sites off of Classes*v2. If you have a project site on Classes*v2 that is critical to your teaching, please request a consultation for information and recommendations.
Beginning in summer 2017, no new course sites will be created in Classes*v2, but instructors will retain access to legacy Classes*v2 sites for several more years, while a formal archival strategy is developed. If you are concerned about your content in Classes*v2, please contact request a consultation for information and recommendations.
The Canvas Transition Team has already met with the schools and programs that supported courses on one of the two legacy instances of Canvas, and we are working on a transition plan for moving the sites to http://canvas.yale.edu. Please contact your local Canvas support team member or request a consultation for an updated status of when your course will move.